Gro Mjeldheim Sandal is a professor at the Faculty of Psychology, University of Bergen, and has studied diversity over 10 years as the chair of the Society and Workplace Diversity Research Group in the Department of Psychosocial Science. The group has studied the main features (such as personality traits, qualities and areas of expertise) that characterize a good diversity manager.

Gro Mjeldheim Sandal

Gro Mjeldheim Sandal

The professor Sandal strongly believes that “if the manager is mainly concerned with keeping the wheels turning or making sure everything is ‘business as usual’, the benefits of diversity can easily disappear”. The point is that diversity management isn’t a catchphrase and an empty concept. It requests adaptations, understanding of employees’ needs and group dynamics, in order to prevent discrimination.

Gro Mjeldheim Sandal with the Research Group have identified five personality traits that are positive signals of managing cultural differences fairly.

Discover more on this article: http://kifinfo.no/en/2017/10/what-diversity-management